Job Description

Senior Technical Architect role within Americas Services organization, focused on providing technical leadership through Customer Experience for Utilities (CX4U) and CX Fusion Sales & Service product engagements– Software-as-a-Service (SaaS) experience preferred. Will work directly with client technical sponsor and business leads to deliver highly-scalable, easily maintainable web applications for both end-customers and enterprise employees. Focus on customer SaaS/PaaS adoption, technical architecture, leveraging best practice cloud development processes, and scope management. Internally will champion Oracle’s True Cloud Method delivery methodology across pre-sales, delivery and product stakeholders to scale Oracle Customer Solutions for Industries CX SaaS and PaaS delivery capabilities to consistently and cost-effectively deliver best-in-class cloud-based solutions.

Career Level - IC4

Responsibilities

Responsibilities include, but are not limited to:

Internal Oracle:

o Certified Oracle Redwood Application Developer

o Mentor/develop other consultants into lead roles

o Contribute to reusable collateral/accelerators

o Participate in business development, including customer presentations and RFP responses related to CX Portal Architect role/function

o Knowledge sharing across peer group

Project engagements:

o Single point of contact to both Project Manager and client for the CX Portal solutions and scope management

o Provide leadership to the implementation team by promoting consistency across the team, including methodology, deliverable templates, terminology, etc

o Provide leadership and guidance in defining technical architecture landscape and strategy for CX for Industries

o Partner with client technical leadership on change management to drive PaaS and SaaS adoption to the larger client organization and educate this community on key changes to current processes

o Provide Oracle Cloud Visual Builder Cloud Service (VBCS) development best practice, through engagements in Oracle Utilities implementations within North America

Clear & timely communication internally, as well as externally with customers and partners

Preferred Qualifications

O VBCS technical architect experience on at least two implementations

o Facilitating workshops

o Driving the client to a recommended solution and owning the delivery of it

o Providing leadership to both client and project team

Designer or architect experience with Oracle Fusion apps

Utility industry experience (working directly for a utility) a plus

Oracle Fusion Service Implementation Professional certification

Oracle Utilities Customer Cloud Service Implementation Professional certification

10+ years overall relevant experience, including 5+ years in consulting or services

Successful full lifecycle implementation experience

This position typically requires 25-50% travel. Travel to client site will be limited to specific project tasks requiring client engagement (e.g. facilitating workshops). When not traveling to a client site work will be done remotely.

Disclaimer:

Certain US customer or client-facing roles may be required to comply with applicable requirements, such as immunization and occupational health mandates.

Range and benefit information provided in this posting are specific to the stated locations only

US: Hiring Range: from $88,500 to $199,500 per annum. May be eligible for bonus and equity.

Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle’s differing products, industries and lines of business.

Candidates are typically placed into the range based on the preceding factors as well as internal peer equity.

Oracle US offers a comprehensive benefits package which includes the following:

1. Medical, dental, and vision insurance, including expert medical opinion

2. Short term disability and long term disability

3. Life insurance and AD&D

4. Supplemental life insurance (Employee/Spouse/Child)

5. Health care and dependent care Flexible Spending Accounts

6. Pre-tax commuter and parking benefits

7. 401(k) Savings and Investment Plan with company match

8. Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation.

9. 11 paid holidays

10. Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours.

11. Paid parental leave

12. Adoption assistance

13. Employee Stock Purchase Plan

14. Financial planning and group legal

15. Voluntary benefits including auto, homeowner and pet insurance

The role will generally accept applications for at least three calendar days from the posting date or as long as the job remains posted.

About Us

As a world leader in cloud solutions, Oracle uses tomorrow’s technology to tackle today’s problems. True innovation starts with diverse perspectives and various abilities and backgrounds.

When everyone’s voice is heard, we’re inspired to go beyond what’s been done before. It’s why we’re committed to expanding our inclusive workforce that promotes diverse insights and perspectives.

We’ve partnered with industry-leaders in almost every sector—and continue to thrive after 40+ years of change by operating with integrity.

Oracle careers open the door to global opportunities where work-life balance flourishes. We offer a highly competitive suite of employee benefits designed on the principles of parity and consistency. We put our people first with flexible medical, life insurance and retirement options. We also encourage employees to give back to their communities through our volunteer programs.

We’re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by calling +1 888 404 2494, option one.

Disclaimer:

Oracle is an Equal Employment Opportunity Employer*. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.

* Which includes being a United States Affirmative Action Employer